top of page
Search


Tracking Customer Profitability
What does it mean when people talk about “customer profitability”? In short, it indicates the ratio of effort-to-profit for each...

Amy
Sep 18, 20163 min read
8 views
0 comments


6 Tips to Synch e-Commerce Sales Channels with Products
I’ve been working on a new e-commerce business for the past few weeks. E-commerce is new to me. Not that I don’t use it on a...

Amy
Sep 5, 20164 min read
9 views
0 comments


Hug a Dairy Farmer
I’m on a road trip to Napa Valley. This is my first vacation in six years so I’m really excited. I passed a dairy farm along the way and...

Amy
Jul 11, 20161 min read
9 views
0 comments


Obsolete Processes Hurt Businesses
I went to a new hair stylist to have my hair trimmed a few years ago. By the time she was finished, my hair was at least four inches...

Amy
Jun 28, 20163 min read
9 views
0 comments


QC #5: 3 Steps to Help Employees Solve Problems
Think of some of the problems your company faced last year. Who solved them? You might think it was the CEO, CFO, or VP, but it was...

Amy
Jun 21, 20164 min read
8 views
0 comments


QC #4: Lead Your Team From the Front
Put people first, connect customer expectations to product and service design, give employees the right tools, show everyone in the...

Amy
Jun 14, 20164 min read
8 views
0 comments
bottom of page