Do a quick Google search with the key phrase “indispensable at work” and you will have a plethora of sites with tips to help you drive...

It has been an interesting few months at work. We have four new employees which represents a huge percentage of our total workforce;...

Preparation and task prioritization precede success. Without prioritizing your tasks, you will probably work on the ‘small wins’ so...

I stumbled across a commencement speech by Jim Carrey to the Maharishi University of Management and was blown away by his depth and...

I was recently selected to take on a program manager task for a program. It’s exciting to take on something new! However, it is becoming...

“Let’s just try to get our shit done this week.” The words slipped out of my mouth before I could stop them. Wow! I had done so well...

My daughter, son-in-law, 6-year-old granddaughter, and son spent Christmas with me this year. It was great because they live so far away....

What does it mean when people talk about “customer profitability”? In short, it indicates the ratio of effort-to-profit for each...

I’ve been working on a new e-commerce business for the past few weeks. E-commerce is new to me. Not that I don’t use it on a...

A few months ago, we talked about how hard it is to balance work, home, and community involvement. It was appropriately named ‘Work-Life...

Sit Less I pat myself on the back because I exercise 4-6 days a week. Some days are low intensity (golf) and others leave me feeling like...

I’m on a road trip to Napa Valley. This is my first vacation in six years so I’m really excited. I passed a dairy farm along the way and...

I went to a new hair stylist to have my hair trimmed a few years ago. By the time she was finished, my hair was at least four inches...

Think of some of the problems your company faced last year. Who solved them? You might think it was the CEO, CFO, or VP, but it was...

Put people first, connect customer expectations to product and service design, give employees the right tools, show everyone in the...

The front line staff are closest to the problems your customers are facing. These are the people who experience the customers’...

Last week as we started walking through the quality control (QC) opportunities, we touched on understanding customers. This blog digs a...

I have a friend who is preparing for the Project Management Professional (PMP) certification. He is working on a case study that sparked...

I ended up saying the following… “I am new to my position and the previous supervisor used a more directive approach to managing the...

I would love to say I am the smartest person in the room right now. However, it would be lies … all lies! I would also love to say that I...