Amy
3 Pitfalls to Being Indispensable
Do a quick Google search with the key phrase “indispensable at work” and you will have a plethora of sites with tips to help you drive...
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Amy
- Jul 21, 2017
- 4 min
6 Ways to Help New Employees
It has been an interesting few months at work. We have four new employees which represents a huge percentage of our total workforce;...
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Amy
- Apr 1, 2017
- 4 min
How to Prioritize in 3 Steps for Maximum Success
Preparation and task prioritization precede success. Without prioritizing your tasks, you will probably work on the ‘small wins’ so...
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Amy
- Mar 26, 2017
- 2 min
Stop Limiting Yourself
I stumbled across a commencement speech by Jim Carrey to the Maharishi University of Management and was blown away by his depth and...
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Amy
- Feb 4, 2017
- 5 min
Social Capital: Avoiding Workplace Faux Pas
I was recently selected to take on a program manager task for a program. It’s exciting to take on something new! However, it is becoming...
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Amy
- Jan 14, 2017
- 3 min
Being Authentic: An Anecdote
“Let’s just try to get our shit done this week.” The words slipped out of my mouth before I could stop them. Wow! I had done so well...
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Amy
- Jan 7, 2017
- 4 min
3 Tips for Success? First, Lower Your Standards
My daughter, son-in-law, 6-year-old granddaughter, and son spent Christmas with me this year. It was great because they live so far away....
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Amy
- Sep 18, 2016
- 3 min
Tracking Customer Profitability
What does it mean when people talk about “customer profitability”? In short, it indicates the ratio of effort-to-profit for each...
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Amy
- Sep 5, 2016
- 4 min
6 Tips to Synch e-Commerce Sales Channels with Products
I’ve been working on a new e-commerce business for the past few weeks. E-commerce is new to me. Not that I don’t use it on a...
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Amy
- Aug 21, 2016
- 4 min
Work-Life Balance During Business Sprints
A few months ago, we talked about how hard it is to balance work, home, and community involvement. It was appropriately named ‘Work-Life...
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Amy
- Aug 11, 2016
- 2 min
Sit Less, Sleep More
Sit Less I pat myself on the back because I exercise 4-6 days a week. Some days are low intensity (golf) and others leave me feeling like...
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Amy
- Jul 11, 2016
- 1 min
Hug a Dairy Farmer
I’m on a road trip to Napa Valley. This is my first vacation in six years so I’m really excited. I passed a dairy farm along the way and...
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Amy
- Jun 28, 2016
- 3 min
Obsolete Processes Hurt Businesses
I went to a new hair stylist to have my hair trimmed a few years ago. By the time she was finished, my hair was at least four inches...
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Amy
- Jun 21, 2016
- 4 min
QC #5: 3 Steps to Help Employees Solve Problems
Think of some of the problems your company faced last year. Who solved them? You might think it was the CEO, CFO, or VP, but it was...
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Amy
- Jun 14, 2016
- 4 min
QC #4: Lead Your Team From the Front
Put people first, connect customer expectations to product and service design, give employees the right tools, show everyone in the...
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Amy
- May 31, 2016
- 3 min
QC #3: Invest in Front Line Staff
The front line staff are closest to the problems your customers are facing. These are the people who experience the customers’...
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Amy
- May 23, 2016
- 4 min
QC #2: Five Questions to Meet Customer Expectations
Last week as we started walking through the quality control (QC) opportunities, we touched on understanding customers. This blog digs a...
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Amy
- May 8, 2016
- 3 min
QC #1: Understand Your Customers
I have a friend who is preparing for the Project Management Professional (PMP) certification. He is working on a case study that sparked...
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Amy
- Apr 30, 2016
- 2 min
Delegating with PARATA
I ended up saying the following… “I am new to my position and the previous supervisor used a more directive approach to managing the...
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Amy
- Apr 21, 2016
- 3 min
Many Paths to Your Destination
I would love to say I am the smartest person in the room right now. However, it would be lies … all lies! I would also love to say that I...
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