AmySep 4, 20174 min3 Pitfalls to Being IndispensableDo a quick Google search with the key phrase “indispensable at work” and you will have a plethora of sites with tips to help you drive...
AmyJul 21, 20174 min6 Ways to Help New EmployeesIt has been an interesting few months at work. We have four new employees which represents a huge percentage of our total workforce;...
AmyApr 1, 20174 minHow to Prioritize in 3 Steps for Maximum SuccessPreparation and task prioritization precede success. Without prioritizing your tasks, you will probably work on the ‘small wins’ so...
AmyMar 26, 20172 minStop Limiting YourselfI stumbled across a commencement speech by Jim Carrey to the Maharishi University of Management and was blown away by his depth and...
AmyFeb 4, 20175 minSocial Capital: Avoiding Workplace Faux PasI was recently selected to take on a program manager task for a program. It’s exciting to take on something new! However, it is becoming...
AmyJan 14, 20173 minBeing Authentic: An Anecdote“Let’s just try to get our shit done this week.” The words slipped out of my mouth before I could stop them. Wow! I had done so well...
AmyJan 7, 20174 min3 Tips for Success? First, Lower Your StandardsMy daughter, son-in-law, 6-year-old granddaughter, and son spent Christmas with me this year. It was great because they live so far away....
AmySep 18, 20163 minTracking Customer ProfitabilityWhat does it mean when people talk about “customer profitability”? In short, it indicates the ratio of effort-to-profit for each...
AmySep 5, 20164 min6 Tips to Synch e-Commerce Sales Channels with ProductsI’ve been working on a new e-commerce business for the past few weeks. E-commerce is new to me. Not that I don’t use it on a...
AmyAug 21, 20164 minWork-Life Balance During Business SprintsA few months ago, we talked about how hard it is to balance work, home, and community involvement. It was appropriately named ‘Work-Life...
AmyAug 11, 20162 minSit Less, Sleep MoreSit Less I pat myself on the back because I exercise 4-6 days a week. Some days are low intensity (golf) and others leave me feeling like...
AmyJul 11, 20161 minHug a Dairy FarmerI’m on a road trip to Napa Valley. This is my first vacation in six years so I’m really excited. I passed a dairy farm along the way and...
AmyJun 29, 20163 minObsolete Processes Hurt BusinessesI went to a new hair stylist to have my hair trimmed a few years ago. By the time she was finished, my hair was at least four inches...
AmyJun 21, 20164 minQC #5: 3 Steps to Help Employees Solve ProblemsThink of some of the problems your company faced last year. Who solved them? You might think it was the CEO, CFO, or VP, but it was...
AmyJun 14, 20164 minQC #4: Lead Your Team From the FrontPut people first, connect customer expectations to product and service design, give employees the right tools, show everyone in the...
AmyMay 31, 20163 minQC #3: Invest in Front Line StaffThe front line staff are closest to the problems your customers are facing. These are the people who experience the customers’...
AmyMay 23, 20164 minQC #2: Five Questions to Meet Customer ExpectationsLast week as we started walking through the quality control (QC) opportunities, we touched on understanding customers. This blog digs a...
AmyMay 8, 20163 minQC #1: Understand Your CustomersI have a friend who is preparing for the Project Management Professional (PMP) certification. He is working on a case study that sparked...
AmyApr 30, 20162 minDelegating with PARATAI ended up saying the following… “I am new to my position and the previous supervisor used a more directive approach to managing the...
AmyApr 21, 20163 minMany Paths to Your DestinationI would love to say I am the smartest person in the room right now. However, it would be lies … all lies! I would also love to say that I...