Amy
QC #3: Invest in Front Line Staff
The front line staff are closest to the problems your customers are facing. These are the people who experience the customers’...
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Amy
- May 23, 2016
- 4 min
QC #2: Five Questions to Meet Customer Expectations
Last week as we started walking through the quality control (QC) opportunities, we touched on understanding customers. This blog digs a...
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Amy
- May 8, 2016
- 3 min
QC #1: Understand Your Customers
I have a friend who is preparing for the Project Management Professional (PMP) certification. He is working on a case study that sparked...
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Amy
- Apr 30, 2016
- 2 min
Delegating with PARATA
I ended up saying the following… “I am new to my position and the previous supervisor used a more directive approach to managing the...
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Amy
- Apr 21, 2016
- 3 min
Many Paths to Your Destination
I would love to say I am the smartest person in the room right now. However, it would be lies … all lies! I would also love to say that I...
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Amy
- Mar 18, 2016
- 3 min
Two Journeys
You can live by checklists or you can live by principles. My organization loves checklists. We have checklists for our checklist and we...
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Amy
- Mar 10, 2016
- 2 min
Networking for the Introverts
I’m at a conference this week and I’ve had a wonderful time. Unfortunately, I’m something of an introvert. I skipped the mid-week social...
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Amy
- Feb 28, 2016
- 6 min
Work-Life Balance? What is That?
“Poor work-life balance results in the dog digging holes in the backyard.” ~ Amy Beall There are employees today who voluntarily live the...
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Amy
- Feb 14, 2016
- 2 min
Grammar, Spelling, and Punctuation Count
I’m an accountant, not an English teacher. I wanted to emphasize this before I launch into my next rant. It is a blatant error if I...
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Amy
- Feb 7, 2016
- 3 min
Redirecting Condescending Behaviors
Nothing damages a team faster than someone with a condescending attitude. It’s something you just can’t seem to overcome regardless of...
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Amy
- Jan 31, 2016
- 4 min
Practicing Mindfulness
Television, radio, meetings, socializing … The constant flow of noise prevents us from reflecting on life which is essential if we want...
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Amy
- Jan 28, 2016
- 1 min
Get People to Buy Into Your Plan
Share this: Click to share on Twitter (Opens in new window) Click to share on Facebook (Opens in new window) Click to share on LinkedIn...
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Amy
- Jan 23, 2016
- 4 min
Solving Work Problems at Their Weakest Point
Solving Work Problems We have a lot of problems at work. This isn’t a bad thing mainly because over half of our mission is to detect,...
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Amy
- Nov 26, 2015
- 2 min
Gratitude Increases Performance
It’s Thanksgiving 2015 and I have to apologize for not posting anything in the past few weeks. I am learning how to teach college and it...
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Amy
- Oct 14, 2015
- 3 min
6 Healthy Eating Tips for Desk Jockeys
“Sitting is the new smoking.” There are six easy ways to change your eating habits that are perfect for office workers. Always check with...
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Amy
- Oct 8, 2015
- 4 min
Priority Management Not Time Management
Priority Management Not Time Management I’m always looking for ways to be more productive while simultaneously reducing stress. I hate...
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Amy
- Oct 2, 2015
- 3 min
Do Less: Optimize productivity with fewer activities
I’m a huge fan of optimizing productivity and by ‘optimize’ I don’t mean ‘do more’. Optimizing productivity is about cutting activities...
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Amy
- Sep 25, 2015
- 5 min
Elevator Pitches that Sell – Not Suck
An elevator pitch (or speech) is a short description of your value proposition. You need one because you never know who you will share an...
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Amy
- Sep 23, 2015
- 3 min
Coffee & Crayons: Unleash your creativity
Creativity and innovation are key to building and maintaining a strong business or professional presence. It doesn’t matter if you pursue...
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Amy
- Sep 20, 2015
- 1 min
What is most important …
This is the week I plan to scrutinize my priority list. I’m going to do more of the things that draw me closer to what is important and...
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